Frequently Asked Questions
1. What services does Smoky Mountain Friesians offer?
We offer Friesian horse stud services and a selection of Friesian-themed apparel. Our goal is to share the beauty and strength of Friesian horses with enthusiasts through both quality breeding and high-quality merchandise.
2. How do I book a stud service?
To book a stud service, please visit our "Stud Services" page, where you’ll find details about our stallions and booking options. Once you choose a stallion, follow the instructions to contact Tiffany via email at info@smokymtnfriesians.com for specific pricing and estimated shipping fees.
3. What can I expect from the stud services?
Our stud services provide you with access to top-quality Friesian lineage registered to Studbook A for purebred Friesians via KFPS/ FHANA . We ensure the health, temperament, and quality of our horses and provide support throughout the process, from booking to completion.
4. How do I care for a Friesian foal?
Friesian foals require special care, including regular grooming, proper nutrition, and socialization. If this is your first Friesian foal, we’re happy to provide resources and guidance to ensure a healthy start.
5. How long does it take to receive my apparel order?
Once your order is placed, processing typically takes 2-3 business days. Shipping times depend on your location and chosen shipping method. You will receive a tracking number once your order ships.
6. What payment methods do you accept?
We accept all major credit cards and secure online payment methods.
7. Do you offer international shipping?
Yes, we do offer international shipping for our apparel. However, please note that shipping times and costs will vary based on the destination. For more information, visit our Shipping Policy page.
8. What is your return policy for apparel?
We use print on demand services at the moment, so we are unable to accept returns. If there is a problem with your order, wrong size received, damaged goods, etc, please send us an email with a photo. We will work with the fulfillment center to correct any mistakes.
9. Are Friesians suitable for beginner riders?
Friesians are known for their calm temperament and gentle nature, making them a good choice for riders of all levels. However, they do require regular training and handling, so new owners may benefit from working with a trainer familiar with the breed.
10. Do Friesians require special care?
Yes, Friesians have unique care needs, especially their manes and feathered legs, which require regular grooming to avoid skin issues. They may also need specific dietary considerations to maintain optimal health.
11. How can I learn more about Friesian horses?
We’re passionate about Friesians and are happy to share resources! Check out our blog, follow us on social media, or reach out directly with any questions. We’ll gladly point you toward reputable resources on Friesian care and training.
12. Can I visit your facility to see the horses?
Visits are by appointment only. If you’re interested in meeting our Friesians, please contact us to arrange a visit.
13. How do I contact customer service?
For any questions or assistance, feel free to reach out via our Contact page or email us at info@smokymtnfriesians.com.
14. Do you offer any discounts or promotions?
We occasionally offer special promotions and discounts. To stay updated, sign up for our newsletter or follow us on social media.
15. How do I sign up for your newsletter?
Scroll to the bottom of our website and enter your email address in the newsletter sign-up box. You'll receive updates on new services, products, and exclusive promotions.
